Terms & Conditions
Effective Date: 15 January 2025
1. Introduction
These Terms govern your use of the TrustDiner platform and related services operated by TrustDiner Ltd ("we", "us", "our"). By using TrustDiner, you agree to these Terms.
2. Your Responsibilities
You agree to:
- Provide accurate information when registering
- Use the service lawfully and respectfully
- Not misuse or disrupt the platform
- Understand that shared content (e.g., reviews) may be publicly visible
3. Allergy & Health Disclaimer
Important Health & Safety Notice
TrustDiner is a community-driven information platform and does not provide medical or dietary advice. All allergen and restaurant data are user-submitted and may not be verified. Always confirm allergen and ingredient details directly with restaurants before consuming any food. TrustDiner Ltd accepts no liability for adverse reactions or inaccuracies in user-contributed data.
4. Content Ownership
You retain ownership of your reviews and submissions but grant TrustDiner Ltd a non-exclusive licence to display and distribute them on the platform.
5. Data Sharing and Third-Party Transfers
By using TrustDiner, you acknowledge and agree that we may share, transfer, or sell certain personal data to third parties in accordance with applicable UK data protection law. This includes:
- Service Providers: Data may be shared with third-party service providers who assist us in operating the platform, including cloud hosting providers, analytics services, email delivery services, and payment processors
- Business Partners: We may share aggregated or anonymised data with business partners for research, analytics, or commercial purposes
- Data Sales: We may sell or license certain categories of personal data (including but not limited to demographic information, usage patterns, and preferences) to third parties for marketing, research, or other commercial purposes, where legally permitted
- Legal Compliance: We may disclose data when required by law, court order, or regulatory authority
Your Rights: You have the right to object to certain types of data sharing and to opt out of data sales where applicable. You may exercise these rights by contacting us at support@trustdiner.co.uk or by adjusting your privacy settings in your account. For detailed information about our data practices, please review our Privacy Policy.
Legal Basis: Our processing and sharing of your data is based on your consent (where required), our legitimate business interests, compliance with legal obligations, and performance of our contract with you, as further detailed in our Privacy Policy.
6. Liability
We do not guarantee uninterrupted or error-free service. To the fullest extent permitted by law, we are not liable for any loss or damage resulting from reliance on community-sourced information.
7. Termination
We reserve the right to suspend or terminate any account that breaches these Terms.
8. Governing Law
These Terms are governed by the laws of England and Wales, and disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.